A good partnershipis clear on both sides.
What you can expect from Sound Truck Group, and what we ask of you, in everyday language.
Rights and responsibilities
| You can expect | We ask that you |
|---|---|
| Skilled, professional business-growth care in a barrier-free working environment | Be respectful of other brand owners and the professionals supporting you |
| Confidentiality of your business details and strategies | Share updates on your business as required for the work |
| Open communication with your point of contact and active participation in decisions at the agreed frequency | Take part in service planning and give suggestions that support operations |
| Express concerns and complaints, including on negative results | Take responsibility for the consequences of declining agreed protocols |
| Give or refuse informed consent for business operations | Respect Sound Truck’s policies, rules and ways of working |
| Respect for your identity, beliefs, culture and abilities in planning and decisions | Honour commercial and contribution timelines as agreed, as best you can |
| Care that protects and grows your business | Follow the defined sales operations protocols for a smooth, focused process |
This page is an orientation summary adapted from Sound Truck’s playbook. It is not a contract. Commercial terms, scope and service expectations are confirmed in writing before ongoing paid work begins.
Principles in practice
Open communication
Questions and concerns welcome, any time.
Mutual cooperation
Progress depends on both sides showing up.
Confidentiality
Your business details are treated as confidential.
Respectful collaboration
Respect for people, time and boundaries.
Responsible decisions
Decisions are yours, informed by clear options.
Performance review
Regular, honest reviews of what is and is not working.
Related pages
Sales-Growth Governance
Simple weekly, monthly and quarterly routines that keep sales growth measured, owned and improving.
About Sound Truck
Why Sound Truck Group measures marketing by sales and payments, not activity.
Sales-Growth Co-Foundership
How a managed sales-growth co-foundership works: 15-day FREE Sync, flexible monthly allocation, one team across enquiry, closing, follow-up and payment.
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